How we work

From first call to lifetime care — what to expect, how we engage, and how to start.

What to expect

  1. 1
    Planning Phase

    Your Business Vision Call

    At the very start you arrange a quick 15 minute screening call with us, where we discover your vision and decide whether our skills match your needs.

  2. 2
    Planning Phase

    Paperwork

    We sign a SLA (Service Level Agreement). During this step we may schedule additional calls. We are a high-trust company, and we strive to extend that trust to new clients. Our agreements are designed to rapidly fuel high-trust relationships.

  3. 3
    Planning Phase

    Development Planning Call

    We know we are working together! Yet we need to set up communication channels (who is in charge) and agree on a development lifecycle.

  4. 4
    Development Phase

    Development Lifecycle

    We follow the agreed upon development lifecycle working closely with you to meet all your needs.

  5. 5
    Upkeep/Scaling Phase

    Lifetime maintenance

    98% of our clients hire us to take care of the creation we have developed together. And when the time comes to scale the product, we are ready!

Work with us

Tell us what you need — web development, design, or business processes. We reply personally.

Or email [email protected].

Prefer a 15‑min call?

Schedule a meeting with our founder Michael. Prepare for warm yet precise communication — and be ready to share your vision.

Principles on which we run

A denser look at how we act — especially when things get hard.

Read all principles
  • Experiment persistently

    Experiment persistently

    Small tests, clear feedback, refine, repeat.

  • Teach to learn

    Teach to learn

    We deepen understanding by teaching and practicing.

  • Listen to understand

    Listen to understand

    Empathic listening turns vision into reality.

  • Visit the balcony

    Visit the balcony

    Step back, see the whole system, then act.

  • Be precise in thy speech

    Be precise in thy speech

    Clear language prevents expensive ambiguity.

  • Dignify your time

    Dignify your time

    We protect time and energy — yours and ours.

  • Venture into unknown

    Venture into unknown

    Effective work means facing what is not yet known.

  • Be fearful of certainty

    Be fearful of certainty

    100% certainty ends useful conversation.

  • Write to think

    Write to think

    Writing exposes gaps and sharpens decisions.

  • No quiet disagreement

    No quiet disagreement

    Raise concerns early; silence is expensive.

  • Screwing up is OKAY

    Screwing up is OKAY

    Mistakes are data when we recover and learn.

  • Detach opinions from identity

    Detach opinions from identity

    Challenge ideas without attacking people.